(808)469-0000
111 Sand Island Access Rd R18
Honolulu, HI 96819
Hours:
Mon-Fri  7am - 6pm
Sat   9am - 5pm

     

Our Rates:

Support Rates:

In-Store or Remote Support: $7999/hour
On-Site Support: $11999/hour + Zone Charge [See Below]
Project / Consulting Rate: $15999/hour + Zone Charge [See Below]

Priority / After-hours Rate: 1.5x

*In-Store or Remote Support are billed in half hour increments (1 hour minimum for priority / after-hours)
*On-Site Support or Project / Consulting are billed in hourly increments (2 hour minimum for priority / after-hours)



Flat-Rate Repair Rates:

Windows Password Reset: $4999/device
NIST 800-88 Compliant Drive Erase with Certificate: $2999/device
Door to Door Expedited Service* (Includes priority service, pickup and drop off): $9999/device
*Service does not include setup

Virus Removal/General Repair/Tune-up Package: $14999/device
- System Diagnostics and Report
- System Performance Review and Tune-up
- Offline Multi-Pass Anti-Virus/Anti-Spyware/Anti-Malware Scan and Removal
- System Startup and Registry Clean-Up
- Removal of Unnecessary Programs and Temp Files
- Installation of Critical Updates and Security Patches
- Anti-Virus/Anti-Spyware/Anti-Malware Software Installation and Updates


Clean Install Package: $14999/device
- System Diagnostics and Report
- System Performance Review and Tune-up
- NIST 800-88 Compliant Drive Erase with Certificate
- Operating System Installation
- Driver Installation
- Installation of Critical Updates and Security Patches
- Anti-Virus/Anti-Spyware/Anti-Malware Software Installation and Updates
- Adobe Acrobat DC Reader Software Installation
- DVD Playing Software Installation
- Google Chrome Browser Installation
- Office Suite Software Installation (key required for full version)


Clean Install with Data Transfer Package: $19999/device
- System Diagnostics and Report
- Full System Backup and Data Transfer
- Offline Multi-Pass Anti-Virus/Anti-Spyware/Anti-Malware Scan and Removal
- System Performance Review and Tune-up
- NIST 800-88 Compliant Drive Erase with Certificate
- Operating System Installation
- Driver Installation
- Installation of Critical Updates and Security Patches
- Anti-Virus/Anti-Spyware/Anti-Malware Software Installation and Updates
- Adobe Acrobat DC Reader Software Installation
- DVD Playing Software Installation
- Google Chrome Browser Installation
- Office Suite Software Installation (key required for full version)


Data Transfer Package: $7999/device
- System Diagnostics and Report
- Offline Multi-Pass Anti-Virus/Anti-Spyware/Anti-Malware Scan and Removal
- Data Transfer to Customer Provided/Purchased Media


Data Recovery Package: $19999/device
- No Charge if Unsuccessful
- System Diagnostics and Report
- Recovery of Data From Non-Bootable/Bad/Corrupted/Formatted/Overwritten Hard Disk
- Offline Multi-Pass Anti-Virus/Anti-Spyware/Anti-Malware Scan and Removal
- Data Transfer to Customer Provided/Purchased Media


Zone Charge

Zone 1: $2999 - Aiea to Kahala
Zone 2: $3999 - Waipahu to Pearl City, Mililani, Kaneohe, and Aina Haina
Zone 3: $4999 - Ko Olina to Ewa, Wahiawa, Kailua to Hawaii Kai, and Kahaluu to Kualoa
Zone 4: $8999 - Nanakuli to Makaha and Waialua to Kaaawa