(808)469-0000
111 Sand Island Access Rd R18
Honolulu, HI 96819
Hours:
Mon-Fri  7am - 6pm
Sat   9am - 5pm

     



Support Terms And Conditions:

Customer Responsibilities:

Prior to any support service request:

1. Complete a backup of all existing data and programs on affected systems. OptiNet Hawaii, LLC WILL HAVE
NO LIABILITY FOR LOSS OR RECOVERY OF DATA OR PROGRAMS.
2. Arrange to have a technical point of contact available during performance of the Service.
3. Ensure existing system login information is available with the appropriate rights to assess the computer/network.
4. For on-site support clear space so existing systems are accessible.

Additional Terms:

Spyware/Virus Removal
Customer acknowledges that alteration or removal of some spyware and virus programs may impair the performance of certain programs. In addition, altering or removing such programs may be restricted by certain software licenses. It is Customers responsibility to examine such licenses and to ensure that the procedures performed as part of these Services will not affect these licenses, or, if they do, that the effect on such licenses or system performance is acceptable to Customer. Customer further acknowledges that these Services cannot guarantee that additional spyware and viruses will not return to or appear on a Customers system after Services have been rendered.

Copying of Files
OptiNet Hawaii, LLC is not permitted by law to copy pirated or copyrighted materials. Customer acknowledges that Customer owns the copyright or has a license to make copies to all of the files on their system and that Customer does not have any files on their system which would cause OptiNet Hawaii, LLC to be liable for copyright infringement if those files were copied by OptiNet Hawaii, LLC as part of the Services, including but not limited to, music files, motion picture files or photographic files that are subject to copyright restrictions. Customer accepts responsibility for, and agrees to indemnify and hold OptiNet Hawaii, LLC harmless from, any and all liability, damages, claims or proceedings arising out of Customers failure to remove any such files from their system prior to calling OptiNet Hawaii, LLC for Services.


Website Terms And Conditions:

Welcome to OptiNet Hawaii, LLC Please review the following basic rules that govern the use of our site (the "Agreement"). Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Although you may "bookmark" a particular portion of this site and thereby bypass this Agreement, your use of this site still binds you to the terms. Since OptiNet Hawaii, LLC may revise this Agreement at any time, you should visit this page periodically to review the terms of your use. At OptiNet Hawaii, LLC, we reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the OptiNet Hawaii, LLC Web site following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Web site.

COPYRIGHTS and TRADEMARKS - Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by OptiNet Hawaii, LLC, one of its affiliates or by third parties who have licensed their materials to OptiNet Hawaii, LLC and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of OptiNet Hawaii, LLC and is also protected by U.S. and international copyright laws.

USE OF THIS SITE - This site and all its Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the site or any related software. All software used on this site is the property of OptiNet Hawaii, LLC or its suppliers and protected by U.S. and international copyright laws. The content and software on this site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited.

USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS - All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to OptiNet Hawaii, LLC on or by this site or otherwise disclosed, submitted or offered in connection with your use of this site (collectively, the "Comments") shall be and remain OptiNet Hawaii, LLC's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to OptiNet Hawaii, LLC of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, OptiNet Hawaii, LLC will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. OptiNet Hawaii, LLC is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by you to the site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right (s). You further agree that no Comments submitted by you to the site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make. We welcome your comments regarding the OptiNet Hawaii, LLC Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") submitted by you shall be and remain the exclusive property of OptiNet Hawaii, LLC. Your submission of any such Comments shall constitute an assignment to OptiNet Hawaii, LLC of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. OptiNet Hawaii, LLC will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

COLORS - We have made every effort to display as accurately as possible the colors of our products that appear at the site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

INDEMNIFICATION - You agree to defend, indemnify and hold OptiNet Hawaii, LLC harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.

TERMINATION - These terms are effective unless and until terminated by either you or OptiNet Hawaii, LLC. You may terminate this Agreement at any time. OptiNet Hawaii, LLC also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the site, if in OptiNet Hawaii, LLC's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or OptiNet Hawaii, LLC, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made under the terms of use or otherwise.

DISCLAIMER - THIS SITE IS PROVIDED BY OptiNet Hawaii, LLC ON AN "AS IS" BASIS. OptiNet Hawaii, LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, OptiNet Hawaii, LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. OptiNet Hawaii, LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. WITHOUT LIMITING THE FOREGOING, OptiNet Hawaii, LLC DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM.

LIMITATION OF LIABILITY - UNDER NO CIRCUMSTANCES, SHALL OptiNet Hawaii, LLC OR ANY OF ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE OptiNet Hawaii, LLC WEB SITE.

THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF OptiNet Hawaii, LLC HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOU ARE DISSATISFIED WITH THIS WEB SITE OR ANY CONTENT ON THE SITE, OR WITH THE OptiNet Hawaii, LLC TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE OptiNet Hawaii, LLC WEB SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE OptiNet Hawaii, LLC WEB SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF OptiNet Hawaii, LLC UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).